High Volume Customer Support Associate
$43,680 - $43,680/Yr
Adecco - Pennington, NJ
posted about 2 months ago
Full-time
Pennington, NJ
Administrative and Support Services
About the position
The High Volume Customer Support Associate role at Adecco US, Inc. involves managing a significant volume of inbound and outbound calls in a professional banking environment. The position requires providing customer support, answering inquiries, and updating account information for clients. This role is essential for ensuring customer satisfaction and maintaining effective communication with clients.
Responsibilities
- Manage a high volume of inbound and outbound calls regarding client accounts.
- Answer customer inquiries and provide support in a professional manner.
- Update account information as needed.
- Ensure customer satisfaction through effective communication.
Requirements
- High School Diploma or GED.
- At least 1 year of high-volume call center experience.
- Financial/banking experience is preferred.
Benefits
- Medical insurance
- Dental insurance
- Vision insurance
- Life insurance
- Short-term disability
- Additional voluntary benefits
- Employee Assistance Program (EAP)
- Commuter benefits
- 401K plan
- Paid Sick Leave
- Holiday pay where applicable
