HIM Associate I

$30,555 - $40,144/Yr

R1 RCM - Nashville, TN

posted about 2 months ago

Full-time - Entry Level
Nashville, TN
Professional, Scientific, and Technical Services

About the position

As an HIM Associate I at R1 RCM, Inc., you will be an integral part of the healthcare team at Ascension St. Thomas Midtown Hospital, where your primary responsibility will be to deliver exceptional customer service while maintaining the confidentiality of patient information. This full-time position requires you to work onsite from Sunday through Thursday, with a schedule from 7:00 AM to 3:30 PM. Your role will involve preparing, scanning, and organizing medical record information, ensuring that health information and data are completed accurately and confidentially. You will be expected to navigate multiple systems to collect and enter patient information, which is crucial for maintaining accurate health records. In this position, you will engage in various tasks such as chart retrieval from all patient care areas, reconciling and following up on missing documentation, and performing quality control validation of medical records. You will also be responsible for hand-keying electronic information into various data systems, updating spreadsheets, and ensuring that all data is accurate and up-to-date. Your attention to detail and organizational skills will be essential in this role, as you will be handling sensitive information that requires a high level of confidentiality. The company values a caring and compassionate approach to customer service, which is vital for creating an excellent patient experience. R1 RCM, Inc. is committed to providing a supportive work environment that encourages learning, collaboration, and career growth, while also giving back to the community.

Responsibilities

  • Deliver exceptional customer service to patients, healthcare professionals, and payors while maintaining confidentiality.
  • Prepare, scan, and organize medical record information to ensure completion of health information and data.
  • Retrieve charts from all patient care areas and reconcile missing documentation.
  • Perform data entry functions by hand-keying electronic information into various data systems.
  • Update spreadsheets and data systems with accurate information for future use and analysis.
  • Exemplify caring and compassionate customer service to enhance the patient experience.

Requirements

  • Experience in customer service, preferably in a healthcare setting.
  • Detail-oriented with strong organizational skills.
  • Ability to navigate multiple computer systems to collect and enter patient information.
  • Prior experience in health information management is preferred.

Nice-to-haves

  • Experience with medical records management systems.
  • Familiarity with healthcare regulations and patient confidentiality standards.

Benefits

  • Competitive pay range of $14.69 - $19.30 per hour.
  • Opportunities for career growth and development.
  • Supportive work environment that encourages collaboration and learning.
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