HIM Representative (Part Time M-W-F, 24 Hours per week)

$49,962 - $64,958/Yr

Sonoma Valley Hospital - Sonoma, CA

Part-time - Entry Level

Sonoma, CA

Hospitals

About the position

The HIM Representative is responsible for performing clerical tasks related to the processing and maintenance of patient medical records at Sonoma Valley Hospital. This part-time role involves assisting both internal and external customers, handling requests for medical records, and ensuring the accuracy and availability of patient information.

Responsibilities

• Performs reception duties by answering phone in a professional manner and processing phone requests promptly.
• Answers incoming calls, determines the purpose of the caller, and forwards to appropriate personnel as necessary.
• Takes and delivers messages or transfers calls as appropriate.
• Welcomes internal customers and external visitors, determines the nature of their business, and directs them to appropriate personnel if unable to personally provide assistance.
• Seeks assistance from HIM coordinator or HIM manager as needed.
• Performs daily rounds of picking up patient records in specified locations within the hospital; performs reconciliation of charts against daily list and follows up on any missing charts.
• Processes patient walk-in requests for records, patient phone calls regarding request process, and provides records when they become available if not available at the time of request.
• Processes fax requests for patient records in a timely manner to facilitate continuity of care.
• Performs prepping, scanning, and indexing of emergency room, inpatient, ambulatory surgery, or ancillary department records.

Requirements

• High School Diploma or equivalent.
• At least one year of previous experience in an acute care hospital setting or similar setting with patient medical records and reception duties.
• Skills related to customer service, answering phones, and assisting patients in person.
• Knowledge of medical records and electronic medical record systems.