Hire Ahead Sales Manager - Phoenix Market

Brookdale Senior Living - Phoenix, AZ

Full-time - Entry Level

Phoenix, AZ

Nursing and Residential Care Facilities

About the position

The Hire Ahead Sales Manager position at Brookdale Senior Living is designed to prepare candidates for the Sales Manager role within the senior living sector. This role involves on-the-job training, focusing on sales and marketing responsibilities to maintain and improve occupancy levels in accordance with the community's marketing and business plans. The position emphasizes the importance of understanding prospective residents' needs and effectively managing the sales process to convert inquiries into move-ins.

Responsibilities

• Participate in on-the-job training experiences for the Sales Manager role.
• Maintain and improve occupancy levels in accordance with marketing and business plans.
• Utilize established sales processes and systems to track information and achieve occupancy goals.
• Assist prospective residents and their families in the decision-making process regarding community services and programs.
• Respond promptly to all inquiries via telephone, email, and in-person.
• Complete weekly follow-up calls, letters, and tours as defined by the community marketing plan.
• Coordinate and complete all activities needed for a sale, including conducting assessments and ensuring required forms are completed.
• Keep management informed about the status of prospective move-ins.
• Track and record pre-residency steps to facilitate communication.
• Coordinate with the business development coordinator/director on business development efforts.
• Contact local sources to generate leads and manage business development activities in their absence.
• Develop and maintain relationships with residents, families, and professional referral sources.
• Provide information and conduct presentations about community services and programs to meet the needs of referral sources and community groups.
• Manage community inventory and seek opportunities for increasing revenue.
• Represent the community at outside events and professional groups.

Requirements

• Demonstrated proficiency in sales and marketing responsibilities.
• Ability to understand and meet the needs of prospective residents and their families.
• Strong communication skills for responding to inquiries and conducting presentations.
• Experience in tracking and managing sales processes and occupancy goals.

Nice-to-haves

• Experience in senior living or healthcare sales.
• Familiarity with community resources and referral sources in the senior living sector.