HIRING ASAP* Bilingual Customer Service Representative - ($16/hour)

$33,280 - $35,360/Yr

Direct Talent Solutions - Boca Raton, FL

Full-time

Boca Raton, FL

About the position

The Bilingual Customer Service Representative will be responsible for engaging with clients, third parties, providers, and insurance companies in both English and Spanish. This full-time position requires strong communication skills, proficiency in computer use, and the ability to manage a fast-paced workload while performing various customer service tasks.

Responsibilities

• Perform general data entry tasks
• Handle incoming calls and other communications
• Analyze and process all claims and verify accuracy
• Record information as needed
• Prepare and circulate reports as needed
• Perform additional duties as required

Requirements

• Fluency in English and Spanish
• Full-time availability, 8:00 am to 5:00 pm, Monday to Friday
• Clear and effective phone communication skills
• Strong customer service abilities
• Proficiency in Microsoft Office Suite
• Capacity to manage a heavy workload in a fast-paced environment
• Excellent organizational skills, multitasking, and prioritization
• Team-oriented mindset

Benefits

• 401(k)
• 401(k) matching
• Dental insurance
• Flexible schedule
• Health insurance
• Paid holidays
• Paid time off
• Vision insurance