Extra Space Storage - Carmel, IN

posted about 2 months ago

Full-time - Entry Level
Carmel, IN
1,001-5,000 employees
Warehousing and Storage

About the position

As an Assistant Store Manager at Extra Space Storage, you will play a vital role in the management of one of our self-storage facilities located in the greater Indianapolis area. This position offers a unique opportunity to be part of a diverse team within a company that prides itself on its excellent culture and commitment to employee development. You will be responsible for providing exceptional customer service, meeting sales goals, and maintaining the facility to ensure a clean and welcoming environment for our customers. The role requires a proactive approach to daily tasks, as well as the ability to work independently and collaboratively with team members. You will also have the chance to guide new customers through the rental process, ensuring they have a positive experience from the start. This position is ideal for individuals who are enthusiastic, creative, and ambitious self-starters looking to grow their careers in a supportive environment.

Responsibilities

  • Provide excellent customer service to all clients.
  • Meet sales goals through unit rentals, unit insurance, and moving supplies.
  • Guide new customers through rental processes and agreements.
  • Maintain the facilities by performing tasks such as sweeping, mopping, and changing light bulbs.
  • Work independently on daily tasks while cooperating with team members.
  • Run errands for the facility and travel to other store locations as required.

Requirements

  • 1+ year of customer-facing employment experience.
  • Strong computer skills.
  • Current, valid driver's license with access to a reliable personal vehicle (except in NYC).
  • High school diploma or GED equivalent.

Nice-to-haves

  • Experience in sales, customer service, retail, hospitality, or property management roles.
  • Familiarity with rental processes in various industries such as car rental, RV rental, or apartment rental.

Benefits

  • A work/life balance that allows you to work 5 days a week and be off work by 6pm.
  • Outstanding company culture with growth opportunities throughout the U.S.
  • Competitive starting pay + monthly bonus opportunity.
  • Paid Time Off accrued throughout the year, increasing with years of service.
  • Generous 401(k) match with Traditional and/or ROTH choices.
  • Affordable medical benefit options with up to a $1k annual Health Savings Account employer contribution.
  • EXTRA Healthy Wellness Program with rewards towards your medical premium.
  • BenefitHub discounts: apparel, auto, electronics, entertainment, pets, travel, etc.
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