Hiring for Operations and Sales Support

$45,760 - $74,880/Yr

AMY's ROOFING AND SOLAR - Petaluma, CA

Full-time - Entry Level

Petaluma, CA

About the position

The Business Operations and Sales Support Specialist at Amy's Roofing and Solar is a pivotal role that combines operational efficiency with customer engagement. This position is designed for a proactive individual who excels in managing processes and communication, ensuring that both internal teams and customers are well-informed and satisfied. The role emphasizes the importance of organization and collaboration in driving business success and enhancing customer experiences.

Responsibilities

• Implement and fine-tune operations processes to enhance efficiency.
• Manage and maintain accurate customer data in the CRM system.
• Act as the primary contact for customers post-sale, ensuring their satisfaction.
• Coordinate with installation leads to facilitate effective communication and project scheduling.
• Schedule site visits, manage meetings, and handle necessary paperwork.
• Oversee the ordering and delivery of materials for projects.
• Assist in creating proposals using the internal bid tool.
• Analyze sales data and generate regular sales reports and dashboards.
• Perform various administrative tasks to support sales operations.

Requirements

• Proven experience in business operations or sales support roles.
• Strong organizational skills and attention to detail.
• Excellent communication skills, both written and verbal.
• Proficiency in CRM software and data management.
• Ability to work collaboratively with different teams.

Nice-to-haves

• Experience in the roofing or solar industry.
• Familiarity with proposal creation and bid tools.
• Basic understanding of sales reporting and analytics.

Benefits

• Competitive compensation based on experience and performance.
• Opportunities for professional growth and development.