Hiring Hybrid Technical Support Reps - $27/hour
$56,160 - $58,240/Yr
TEKsystems - Mesa, AZ
posted 23 days ago
Full-time - Mid Level
Hybrid - Mesa, AZ
10,001+ employees
Professional, Scientific, and Technical Services
About the position
The Hybrid Technical Support Representative role at TEKsystems involves troubleshooting and resolving technical issues related to various products and software. This position is designed for individuals with a strong background in technical support, particularly in software, hardware, and web-based solutions. The role offers a hybrid work environment, allowing employees to work remotely for four days a week and one day onsite.
Responsibilities
- Troubleshoot and resolve technical issues related to various products and software.
- Build and maintain subject matter expertise of all company products and solutions.
- Assist customers through multiple communication channels.
Requirements
- 3+ years technical support experience in software, hardware, web-based solutions, or e-commerce platforms.
Benefits
- Commuter assistance
- Health savings account
- AD&D insurance
- Disability insurance
- Health insurance
- Dental insurance
- Paid time off
- Employee assistance program
- Vision insurance
- Life insurance
