Hiring Hybrid Technical Support Reps - $27/hour

$56,160 - $58,240/Yr

TEKsystems - Chandler, AZ

Full-time - Entry Level

Hybrid - Chandler, AZ

10,001+ employees

Professional, Scientific, and Technical Services

About the position

The Hybrid Technical Support Representative role at TEKsystems involves troubleshooting and resolving technical issues related to various products and software. The position requires building and maintaining subject matter expertise on all company products and solutions while assisting customers through multiple communication channels. This role is hybrid, allowing for four days of remote work and one day onsite each week.

Responsibilities

• Troubleshoot and resolve technical issues related to various products and software.
• Build and maintain subject matter expertise of all company products and solutions.
• Assist customers through multiple communication channels.

Requirements

• 3+ years technical support experience in software, hardware, web-based solutions, or e-commerce platforms.

Benefits

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)