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Hiring Now: Call Center Reps - Monday To Friday Schedule
$39,520 - $39,520/Yr
TEKsystems - Chandler, AZ
posted 2 months ago
Full-time
Chandler, AZ
10,001+ employees
Professional, Scientific, and Technical Services
About the position
The Call Center Representative position at TEKsystems involves providing customer service support primarily through phone interactions. The role focuses on accurately quoting benefits, eligibility, and claim statuses to callers, while also documenting calls and responding to inquiries. This position is essential for maintaining customer satisfaction and ensuring efficient communication within the call center.
Responsibilities
- Quote benefits, eligibility, and claim status accurately and timely to all callers (80%)
- Document all calls in member notes (10%)
- Return voicemail, email, and written inquiries (5%)
Requirements
- 1+ year of Customer Service experience in a Call Center or Office Setting
Benefits
- Competitive pay at $19/hour
- Monday to Friday schedule with set hours from 7A-5P
