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Hiring Now: Call Center Reps - Monday To Friday Schedule
$39,520 - $39,520/Yr
TEKsystems - Mesa, AZ
posted 2 months ago
Full-time
Mesa, AZ
10,001+ employees
Professional, Scientific, and Technical Services
About the position
The Call Center Representative position at TEKsystems involves providing customer service support primarily through phone interactions. The role focuses on quoting benefits, checking eligibility, and providing claim status to callers, while also documenting calls and responding to inquiries. This position is ideal for individuals with prior experience in customer service, particularly in a call center or office environment.
Responsibilities
- Quote benefits, eligibility, and claim status accurately and timely to all callers (80%)
- Document all calls in member notes (10%)
- Return voicemail, email, and written inquiries (5%)
Requirements
- 1+ year of Customer Service experience in a Call Center or Office Setting
Benefits
- Competitive pay of $19/hour
- Monday to Friday work schedule
- Set 8-hour work schedule between 7A-5P
