Hiring Now - Part Time Air Concierge - 401k match & PTO

Signature Flight Support - Key West, FL

Part-time - Entry Level

Key West, FL

Support Activities for Transportation

About the position

The Air Concierge position at Signature Flight Support Corporation is a part-time role focused on providing exceptional customer service and operational support for general aviation aircraft, crews, and passengers. The role involves working as part of a team to ensure safe and efficient aircraft services while maintaining a welcoming atmosphere for customers. Responsibilities include operating ground service equipment, servicing aircraft, and ensuring compliance with safety and security protocols.

Responsibilities

• Work as part of a team delivering safe and efficient aircraft services.
• Collaborate with coworkers, customers, clients, vendors, and aircraft crewmembers to meet customer service needs.
• Service aircraft as requested, including fueling, de-icing, lavatory, and ground power services.
• Operate and drive ground service equipment such as fuel trucks and tugs.
• Promote and deliver general aviation services to customers and guests.
• Maintain safe, clean, and secure ramps and operations.
• Drive shuttle vehicles with passengers and/or luggage.
• Load and unload luggage and cargo into/out of aircraft.
• Handle fuel quality control and maintain accurate documentation.
• Provide professional and friendly customer service at all times.
• Comply with operational, safety, and customer service requirements.
• Enforce security protocols as dictated by the company and airport.
• Create accurate records of time worked and services performed.
• Abide by emergency response procedures during critical events.
• Recommend improvements to operational standards and practices.

Requirements

• High school diploma or GED.
• Minimum of 18 years of age.
• Valid state driver's license; CDL may be required in some locations.
• Ability to pass background checks and drug tests.
• Legally authorized to work in the country of employment.
• Ability to complete Signature's training programs.
• Ability to pass a color vision test for inspecting aviation fuel.
• Proficient in using a computer and email.
• Excellent verbal and written communication skills in English.
• Ability to perform simple arithmetic operations.
• Ability to work flexible schedules, including nights, holidays, and weekends.

Nice-to-haves

• Three to six months experience in aviation, customer service, or related field.

Benefits

• 401k matching
• Paid time off (PTO)