HOA Community Manager - Portfolio

Planned Development Services - Glendale, AZ

Full-time - Mid Level

Glendale, AZ

Real Estate

About the position

The HOA Community Manager - Portfolio position at Planned Development Services involves overseeing a portfolio of 8-10 communities, ensuring high levels of satisfaction among board members and residents. The role requires proactive management of daily operations, vendor relationships, and financial oversight, all within a supportive and team-oriented environment that values work-life balance and professional growth.

Responsibilities

• Oversee daily operations of assigned communities.
• Conduct regular inspections of properties within the portfolio to ensure upkeep and identify any issues.
• Employ and oversee contracts for services of security, maintenance, grounds keeping and other third-party vendors.
• Direct accounting functions, approve invoices, and review monthly financials and collection reports.
• Prepare monthly board packets and plan, schedule, and attend HOA meetings.
• Prepare annual budgets and monitor financial performance.
• Interact with homeowners, vendors, and board members via phone calls and email, addressing inquiries and concerns.
• Provide education and support to board members to help them understand their roles and responsibilities.
• Implement and monitor property budgets, manage expenses, and ensure efficient operations.

Requirements

• Minimum 2 years experience as an HOA Community Manager is required
• Strong leadership and team management skills
• Ability to handle multiple tasks and prioritize effectively
• Excellent customer service skills
• Positive and professional attitude
• Working knowledge of Word and Excel
• Superior written and verbal communication skills
• Master of conflict resolution
• Reliable transportation

Nice-to-haves

• Experience with TOPS and/or SmartWebs a plus
• CMCA designation or higher is a plus

Benefits

• Competitive salaries
• Health, dental, vision and life insurance
• 401K matching
• Reimbursement for any training or education needed to complete development
• CAI memberships/education are paid by the company
• Flexible work schedule Monday-Thursday with occasional Friday
• Hybrid work schedule between work and home after 90 days
• Company paid gas card for 100% of fuel purchases
• Company paid cell phone
• Casual dress code