Spectrum - Austin, TX

posted 3 days ago

Full-time - Entry Level
Hybrid - Austin, TX
Telecommunications

About the position

The Community Manager position at Spectrum Association Management is a full-time role focused on managing homeowner associations (HOAs) and serving as a liaison between the HOA's board of directors, homeowners, and vendors. This position is ideal for motivated individuals looking to start a career in community management, with comprehensive training provided to develop necessary skills over time. The role emphasizes customer service, administration, and financial management, while fostering a vibrant work culture based on trust and support.

Responsibilities

  • Engage with board members and homeowners in your community.
  • Manage daily, weekly, and monthly tasks for a portfolio of associations.
  • Plan for and facilitate association board meetings and annual meetings.
  • Manage vendor relations, including the bidding and project management process.
  • Consult with other departments in support of your communities.
  • Handle risk management, insurance, and litigation support.
  • Prepare budgets and manage the finances of the associations.
  • Be available for after-hour emergencies.
  • Live the Same Day Response Policy.

Requirements

  • Approximately 8+ years of solid work experience in relevant fields.
  • High-level organizational skills in a fast-paced environment.
  • Experience and knowledge of Office software (Word, Excel, PowerPoint, etc.).
  • Strong customer-friendly and informative communication skills.
  • Some experience and knowledge of financial statements and budgets.
  • Comfortable with public speaking in small and large meetings.
  • Great conflict management skills in sometimes stressful situations.
  • Experience with gathering bids for large projects and management of those projects.

Nice-to-haves

  • Experience in retail, restaurants, hospitality, administrative roles, or office management.
  • Ability to attend or run evening meetings (usually 30-40 per year).

Benefits

  • AD&D insurance
  • Cell phone reimbursement
  • Dental insurance
  • Disability insurance
  • Health insurance
  • Paid holidays
  • Paid time off
  • 401k program
  • Free medical clinic in-house (in the San Antonio office - virtual appointments for other offices)
  • 5 weeks of PTO (in addition to holiday PTO)
  • 40 paid hours per year for community service activities
  • 11 Annual Paid Holidays
  • Internal Learning and Development Management System
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