Spectrum - League City, TX

posted 5 months ago

Full-time - Entry Level
Hybrid - League City, TX
Telecommunications

About the position

Spectrum Association Management is seeking a motivated and positive individual to join our team as a Community Manager. This role is ideal for those looking to start a career in property and HOA community management, even without prior experience. We provide a comprehensive education program that will equip you with the necessary skills and knowledge to excel in this field. The initial training period lasts for one year, during which you will gain a solid foundation in community management, and you will become an industry expert within three years. Mentorship will be provided to support your growth and development throughout your career with us. As a Community Manager, you will serve as the face of our organization, acting as a liaison between the HOA's board of directors, homeowners, and vendors. This multifaceted position requires a high level of ownership in completing tasks and projects, championing customer service, managing vendor relationships, and overseeing your portfolio of communities. You will be responsible for engaging with board members and homeowners, managing daily tasks, facilitating meetings, and handling vendor relations, among other duties. The role also involves risk management, insurance, litigation support, and financial management, including budget preparation and oversight. We are looking for individuals who are not only skilled but also align with our vibrant culture based on trust and support. Our ideal candidate will have a customer-centric attitude, take ownership of their responsibilities, and be a team player. You will be trained in all aspects of running successful HOAs, but we value candidates who already possess strong organizational skills, effective communication abilities, and a willingness to learn and adapt in a fast-paced environment. This position offers a starting salary of $55,000 per year, with opportunities for performance reviews and increases every six months.

Responsibilities

  • Engage with board members and homeowners in your community.
  • Manage daily, weekly, and monthly tasks for a portfolio of associations.
  • Plan for and facilitate association board meetings and annual meetings.
  • Manage vendor relations, including the bidding and project management process.
  • Consult with other departments in support of your communities.
  • Handle risk management, insurance, and litigation support.
  • Prepare budgets and manage the finances of the associations.
  • Be available for after-hour emergencies.
  • Implement the Same Day Response Policy.

Requirements

  • Approximately 8 years of solid work experience in a relevant field.
  • High-level organizational skills in a fast-paced environment.
  • Experience and knowledge of Office software (Word, Excel, PowerPoint, etc.).
  • Strong customer-friendly and informative communication skills.
  • Some experience and knowledge of financial statements and budgets.
  • Comfortable with public speaking in small and large meetings.
  • Great conflict management skills in sometimes stressful situations.
  • Experience with gathering bids for large projects and management of those projects.

Nice-to-haves

  • Experience in retail, restaurants, hospitality, administrative roles, or office management.
  • Ability to attend or run evening meetings (usually 30-40 per year).
  • Familiarity with other business computer systems.

Benefits

  • Medical insurance
  • Dental insurance
  • Vision insurance
  • Disability insurance
  • Life/AD&D insurance
  • 401k program
  • 5 weeks of PTO (in addition to holiday PTO)
  • 40 paid hours per year for community service activities
  • 11 Annual Paid Holidays
  • Phone and mileage allowance
  • Internal Learning and Development Management System
  • Free medical clinic in-house (in the San Antonio office - virtual appointments for other offices).
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