Goodwin Agency - Austin, TX

posted 11 days ago

Full-time - Entry Level
Austin, TX
Amusement, Gambling, and Recreation Industries

About the position

The HOA Community Manager is responsible for delivering association management, financial oversight, and project management services to homeowners in the communities managed by Goodwin and Company. This role involves guiding the Board of Directors, coordinating with contractors, managing budgets, and ensuring compliance with legal requirements while maintaining strong relationships with homeowners and residents.

Responsibilities

  • Guide Board of Directors by providing professional administrative and managerial assistance.
  • Assist Board of Directors with hiring insured contractors to maintain and protect the community.
  • Coordinate with the association's insurance agent to ensure coverage is in place as required by dedicatory documents.
  • Manage and develop RFP/bid specifications with board approved scope of work for service contracts and special projects.
  • Solicit bids for repair work as needed or for special projects; request work orders for emergency services and/or repairs.
  • Oversee and conduct inspections of common areas and/or building facilities for maintenance.
  • Prepare board packages according to the association's time frames; prepare monthly, quarterly or annual management reports for board packages, annual calendar and annual status reports for assessment mailing.
  • Ensure all board approved policies are recorded in accordance with dedicatory documents and state and federal laws.
  • Attend association's monthly, bi-monthly, or quarterly night meetings.
  • Prepare and post meeting agenda notices within the 144-hour legal notice deadline as required by law.
  • Coordinate, attend and oversee association's special events as needed.
  • Attend and oversee the coordination of the association's annual meeting with Board of Directors; prepare and distribute annual meeting notices as required by law.
  • Develop and manage association's annual operating budget.
  • Oversee all check requests and invoices and submit for payment to vendors in a timely manner via the accounts payable lockbox.
  • Review monthly financial reports and present to the Board of Directors.
  • Monitor association's client delinquency rate and collections process.
  • Maintain good rapport with Board of Directors, Homeowners, Residents and Business Partners; respond promptly to all requests and in accordance with company policy.
  • Respond to all staff members in a timely manner and in accordance with company policy.

Requirements

  • Minimum of 1 year experience in HOA management is required.
  • Knowledge of the Board of Director's role and the role of the Community Association Manager.
  • Knowledge of Microsoft Word, Excel, Outlook, PowerPoint, Adobe.
  • Excellent and professional communication and organization skills.
  • Excellent customer service skills.
  • Time management and ability to prioritize.

Benefits

  • 401(k)
  • Dental insurance
  • Flexible schedule
  • Health insurance
  • Paid time off
  • Vision insurance
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