Holiday Assistant Local Manager Santa Photo - Apple Blossom Mall

$32,240 - $32,240/Yr

Cherry Hill Programs - Winchester, VA

Part-time - Entry Level

Winchester, VA

Professional, Scientific, and Technical Services

About the position

The Holiday Assistant Local Manager at Cherry Hill Programs plays a crucial role in leading and motivating the local team to deliver memorable holiday experiences. This part-time position involves assisting the Local Manager in various operational tasks, ensuring a positive environment, and addressing customer concerns effectively.

Responsibilities

• Promote a positive, collaborative environment and maintain core values and policies.
• Assist Local Manager with preparations for the opening day including hiring completion, inventories, equipment setup/testing, staff scheduling and training, and learning proper opening/closing procedures.
• Take photos and provide guests with memorable souvenirs to take home.
• Address and resolve customer concerns or service failures appropriately to ensure optimal guest experiences and recovery.
• Lead by example and reinforce policies and procedures established by senior management.
• Troubleshoot technical issues and escalate to IT or Local Management when needed.
• Assist Local Manager with administrative tasks such as inventory, scheduling, training and/or recruiting.
• Perform all other duties as assigned.

Requirements

• At least 18 years of age.
• Previous retail/assistant manager and photography experience preferred.
• Ability to lift and carry equipment up to 20 pounds and stand for prolonged periods of time.

Nice-to-haves

• Positive attitude and strong work ethic.
• Excellent time management and problem-solving skills.
• Ability to process sales transactions and comfortable with cash handling.
• Professional attire and good hygiene are a must.
• Flexibility and willingness to work during peak retail hours, such as evenings, weekends, and holidays.

Benefits

• Career advancement opportunities.
• Flexible schedule.
• Referral program.
• One free photo package for friends and family per staff member, to be used 2 weeks before the close of each season.