Holiday Assistant Local Manager Santa Photo -Cross County Shopping Center

$31,200 - $35,360/Yr

Cherry Hill Programs - Yonkers, NY

Part-time - Entry Level

Yonkers, NY

Professional, Scientific, and Technical Services

About the position

As a Holiday Assistant Local Manager at Cherry Hill Programs, you will support the Local Manager in leading and developing a team to create memorable holiday experiences for guests. This role involves assisting with operational tasks, promoting a positive work environment, and ensuring excellent customer service during peak retail hours.

Responsibilities

• Assist the Local Manager with preparations for the opening day, including hiring, inventory, equipment setup/testing, staff scheduling, and training.
• Take photos and provide guests with memorable souvenirs.
• Address and resolve customer concerns or service failures to ensure optimal guest experiences.
• Lead by example and reinforce policies and procedures established by senior management.
• Troubleshoot technical issues and escalate to IT or Local Management when needed.
• Assist with administrative tasks such as inventory, scheduling, training, and recruiting.
• Perform all other duties as assigned.

Requirements

• At least 18 years of age.
• Previous retail or assistant manager experience preferred.
• Ability to lift and carry equipment up to 20 pounds and stand for prolonged periods of time.
• Available to work a minimum of 20 hours a week or as needed.
• Available to attend mandatory pre-season training.

Nice-to-haves

• Photography experience preferred.
• Experience in time management and problem-solving.
• Comfortable with cash handling.

Benefits

• Flexible schedule
• Opportunities for advancement
• Referral program
• One free photo package for friends and family per staff member, to be used 2 weeks before the close of each season.