Holiday Assistant Local Manager Santa Photo -Kings Plaza Shopping Center

Cherry Hill Programs

Part-time - Entry Level

Professional, Scientific, and Technical Services

About the position

The Holiday Assistant Local Manager at Cherry Hill Programs plays a crucial role in leading and motivating the local team to deliver memorable holiday experiences. This part-time position involves assisting the Local Manager in various operational tasks, ensuring a positive environment, and addressing customer concerns to enhance guest experiences.

Responsibilities

• Work alongside the Local Manager to lead and develop the local team.
• Promote a positive and collaborative environment while maintaining core values and policies.
• Assist with preparations for the opening day, including hiring, inventory, equipment setup, staff scheduling, and training.
• Take photos and provide guests with memorable souvenirs.
• Address and resolve customer concerns or service failures to ensure optimal guest experiences.
• Lead by example and reinforce policies and procedures established by senior management.
• Troubleshoot technical issues and escalate to IT or Local Management when needed.
• Assist with administrative tasks such as inventory, scheduling, training, and recruiting.
• Perform all other duties as assigned.

Requirements

• At least 18 years of age.
• Previous retail or assistant manager experience preferred.
• Ability to lift and carry equipment up to 20 pounds and stand for prolonged periods of time.

Nice-to-haves

• Photography experience not required but preferred.
• Excellent time management and problem-solving skills.
• Ability to process sales transactions and comfortable with cash handling.

Benefits

• Flexible schedule
• Career advancement opportunities
• Referral program
• One free photo package for friends and family per staff member, to be used 2 weeks before the close of each season.