Abercrombie & Fitch - Winchester, VA
posted 2 months ago
The Assistant Manager at Hollister Co. is a dynamic and multifaceted role that combines business strategy, operational oversight, creativity, and people management. This position is pivotal in driving sales results by analyzing business performance and ensuring the delivery of exceptional customer service. Assistant Managers are tasked with overseeing daily store operations, which include managing opening and closing routines, as well as enhancing efficiency across all store processes. They play a crucial role in maintaining the store's visual presentation through floorset updates, styling recommendations, and leveraging their product knowledge to engage customers effectively. In addition to operational responsibilities, Assistant Managers are also recognized as talent leaders within the organization. They are responsible for various aspects of team management, including recruiting, training, and fostering employee engagement and development. The role requires a commitment to creating an inclusive environment where both team members and customers feel a sense of belonging. With a strong emphasis on internal promotion, Assistant Managers are encouraged to build upon their foundational skills and aspire to become future leaders within the store's organizational structure. This position demands a proactive approach, as Assistant Managers are expected to bring their best selves to work every day, contributing positively to the store's culture and performance. They must be adept at navigating a fast-paced retail environment while maintaining a focus on customer satisfaction and team development.