Hollister Co. - Assistant Manager, Natick

Abercrombie & Fitch - Natick, MA

Full-time - Entry Level

Natick, MA

501-1,000 employees

Clothing, Clothing Accessories, Shoe, and Jewelry Retailers

About the position

The Assistant Manager at Hollister Co. plays a crucial role in merging business strategy, operations, creativity, and people management. This position is responsible for driving sales results, overseeing daily store operations, and ensuring best-in-class customer service. The Assistant Manager will also focus on talent development and creating an inclusive environment for both team members and customers, with opportunities for career growth within the organization.

Responsibilities

• Drive sales results by analyzing business performance and providing exceptional customer service.
• Oversee daily store operations, including opening and closing routines.
• Enhance store efficiency in all processes.
• Implement creative expertise through floorset updates and styling recommendations.
• Lead talent management activities including recruiting, training, and employee engagement.
• Foster an inclusive environment for team members and customers.
• Manage staffing, scheduling, and payroll processes.
• Ensure effective communication within the team and with customers.
• Protect company assets through effective loss prevention strategies.

Requirements

• Bachelor's degree or one year of supervisory experience in a customer-facing role.
• Strong problem-solving skills.
• Awareness of inclusion and diversity.
• Ability to thrive in a fast-paced and challenging environment.
• Team building skills.
• Self-starter with strong interpersonal and communication skills.
• Drive to achieve results and adaptability to change.
• Ability to multi-task effectively.
• Interest and knowledge in fashion.