Hollister Co. - Brand Representative, Apple Blossom

Abercrombie & Fitch - Winchester, VA

Part-time - Entry Level

Winchester, VA

501-1,000 employees

Clothing, Clothing Accessories, Shoe, and Jewelry Retailers

About the position

As a Brand Representative at Hollister Co., you will play a crucial role in delivering an exceptional customer experience. Your primary responsibility will be to engage with customers, providing them with outstanding service by anticipating their needs and responding effectively. You will be expected to create a welcoming atmosphere in the store, ensuring that you are approachable and warm at all times. This role requires an outgoing personality, a sense of style, and a genuine desire to help others. You will initiate conversations with customers, connecting with them in a relatable and articulate manner, making sure that their needs are prioritized throughout their shopping experience. In addition to customer engagement, you will be responsible for maintaining the store's presentation and ensuring that the sales floor is visually appealing. This includes organizing merchandise, keeping the store tidy, and ensuring that all displays are up to standard. You will also be involved in asset protection and shrink management, adhering to company policies and procedures to minimize loss and ensure a safe shopping environment. Training and development are also key components of this position. You will have the opportunity to learn and grow within the company, enhancing your skills in customer service, sales techniques, and store operations. Your adaptability and flexibility will be essential as you navigate the dynamic retail environment, and your attention to detail will help you excel in this role.

Responsibilities

• Provide exceptional customer service by anticipating and responding to customer needs.
• Maintain a welcoming and approachable demeanor on the sales floor.
• Initiate conversations with customers to connect and understand their needs.
• Ensure the store presentation is visually appealing and organized.
• Adhere to asset protection policies to minimize shrinkage.
• Follow company policies and procedures to maintain a safe shopping environment.
• Participate in training and development opportunities to enhance skills.

Requirements

• Strong adaptability and flexibility in a fast-paced environment.
• Ability to apply learning effectively in various situations.
• Attention to detail in store presentation and customer interactions.
• Capability to multi-task and manage time efficiently.
• Strong work ethic and commitment to customer service.