Hollister Co. - Brand Representative Lead, Somerset North

Abercrombie & Fitch • Troy, MI

413d

About The Position

The Brand Representative Lead at Abercrombie & Fitch Co. is responsible for delivering exceptional customer service and driving sales through genuine engagement with customers. This role includes overseeing stockroom functions, ensuring merchandise organization, and executing operational tasks in the absence of a manager. The position requires flexibility in scheduling, particularly during peak holiday periods, and emphasizes a commitment to the company's values and culture.

Requirements

• At least one year of customer service experience.
• Strong work ethic.
• Assertiveness in communication and actions.
• Ability to apply learning effectively.
• Attention to detail in tasks.
• Strong analytical skills.
• Adaptability and flexibility in a fast-paced environment.
• Ability to multi-task effectively.
• Stress tolerance in high-pressure situations.

Responsibilities

• Provides great customer service by anticipating and responding to customer's needs.
• Engages customers in a genuine way to drive sales and provide an exciting store experience.
• Oversees the functions of the stockroom including receiving and processing shipments, merchandise organization, and sales floor replenishment.
• Executes necessary operational functions in the event that a manager is not present.
• Leads associates in maintaining sales floor presentation.
• Adheres to asset protection and shrink policies and procedures.

Benefits

• Merchandise Discount
• Flexible Schedule
• Opportunities for Career Advancement
• Opportunity to Become a Brand Affiliate
• Training and Development
• A Global Team of People Who'll Celebrate you for Being YOU

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Clothing, Clothing Accessories, Shoe, and Jewelry Retailers
• Education Level: No Education Listed
• Number of Employees: 501-1,000 employees