Hollister Co. - Key Holder (Part Time), Apple Blossom

Abercrombie & Fitch - Winchester, VA

Part-time - Entry Level

Winchester, VA

501-1,000 employees

Clothing, Clothing Accessories, Shoe, and Jewelry Retailers

About the position

The Key Holder (Part Time) at Hollister Co. plays a crucial role in delivering exceptional customer service and ensuring a positive shopping experience. This position involves engaging with customers, driving sales, and supervising store operations in the absence of a manager. The Key Holder is expected to embody the brand's values and maintain a vibrant store atmosphere while managing various operational tasks.

Responsibilities

• Provide excellent customer service by anticipating and responding to customer needs.
• Engage customers in a genuine way to drive sales and enhance the store experience.
• Operate as the floor supervisor on duty in the absence of a manager.
• Complete basic store operations, including opening and closing tasks.
• Lead associates in daily tasks and ensure smooth store operations.
• Maintain product knowledge and brand awareness to assist customers effectively.
• Utilize register and point of sales systems for transactions.
• Implement asset protection measures to minimize loss.
• Create and maintain visual displays that align with brand standards.

Requirements

• At least one year of customer service experience preferred.
• Strong customer focus and communication skills.
• Ability to interact effectively with customers and team members.
• Knowledge of fashion trends and ability to relate to customers' styles.
• Outgoing personality with assertiveness and adaptability.
• Ability to handle stress and maintain poise in a fast-paced environment.
• Strong multi-tasking skills and a solid work ethic.

Nice-to-haves

• Experience in retail or fashion industry.
• Knowledge of omni-channel services.

Benefits

• Flexible scheduling with varying weekly hours (15-25 hours).
• Opportunity to work in a dynamic retail environment.
• Employee discounts on merchandise.