Hollister - Key Lead, Apple Blossom

Abercrombie & Fitch - Winchester, VA

Part-time - Entry Level

Winchester, VA

Clothing, Clothing Accessories, Shoe, and Jewelry Retailers

About the position

The Key Lead at Abercrombie & Fitch Co. is responsible for ensuring a high-quality in-store experience for customers. Acting as the Floor Supervisor, the Key Lead provides guidance and coaching to Brand Representatives and Stock Associates, ensuring effective store operations. This role is integral to the store leadership team, focusing on driving store performance through customer experience and achieving daily sales goals.

Responsibilities

• Ensure all customers receive a quality in-store experience.
• Act as the Floor Supervisor, providing guidance and coaching to Brand Reps and Stock Associates.
• Drive store performance on the floor through customer experience.
• Support team achievement of daily sales goals.
• Maintain product knowledge and brand awareness.
• Utilize register and point of sales systems effectively.
• Implement asset protection measures.
• Oversee visual displays in the store.

Requirements

• High School Diploma or G.E.D. equivalent preferred.
• At least 1 year of retail experience preferred.
• Strong customer focus and communication skills.
• Ability to interact well with others and build relationships.
• Knowledge of fashion trends and customer preferences.
• Outgoing personality with assertiveness and adaptability.
• Ability to multi-task and manage stress effectively.
• Demonstrated work ethic and commitment to promoting diversity and inclusion.

Benefits

• Flexible work schedule
• Competitive Paid Time Off
• Educational and engagement opportunities
• Volunteer opportunities
• Additional time off to give back to communities