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Shiftpoint Strategiesposted about 1 month ago
Full-time • Entry Level
Miami, FL
Resume Match Score

About the position

LoveBound Destinations is seeking a Home-based Personal Travel Assistant to join our team. In this role, you'll serve as a dedicated assistant to our clients, providing personalized support and assistance to ensure their travel experiences are seamless and memorable. If you have strong organizational skills, excellent communication abilities, and a passion for delivering exceptional service, we want you to be a part of our team.

Responsibilities

  • Act as the primary point of contact for clients, managing inquiries, reservations, and providing personalized assistance remotely.
  • Assist with coordinating travel arrangements, including flights, accommodations, transportation, and activities, to create customized itineraries tailored to clients' preferences.
  • Provide personalized recommendations and advice to clients, offering insights and expertise to enhance their travel experiences.
  • Liaise with travel partners and vendors to secure bookings, confirmations, and updates, maintaining clear communication and accuracy.
  • Address any issues or concerns that may arise promptly, providing assistance and solutions to ensure client satisfaction.
  • Maintain organized records of client interactions, travel bookings, expenses, and other relevant information, ensuring confidentiality and compliance with company policies.
  • Collaborate with team members to support the overall success of the department and ensure a positive client experience.

Requirements

  • Previous experience in customer service, travel coordination, or a related field is preferred.
  • Excellent communication and interpersonal skills, with the ability to build rapport and establish trust with clients.
  • Strong organizational skills and attention to detail, with the ability to manage multiple tasks effectively.
  • Proficiency in using office software and online communication platforms.
  • Passion for travel and a willingness to learn about different destinations and travel preferences.
  • Ability to work independently and as part of a remote team in a fast-paced environment.
  • Flexibility to adapt to changing priorities and client needs.

Benefits

  • Competitive salary commensurate with experience.
  • Comprehensive health, dental, and vision insurance plans.
  • Retirement savings plan with company contributions.
  • Paid vacation, holidays, and sick leave.
  • Opportunities for professional development and career advancement.
  • Travel perks and discounts on vacation packages, accommodations, and more.
  • Supportive and collaborative work environment with a team dedicated to creating unforgettable travel experiences.
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