Home Care Intake/Hospice Coordinator

University Home Care - Livonia, MI

Full-time - Entry Level

Livonia, MI

Ambulatory Health Care Services

About the position

University Home Care is seeking a motivated and organized individual to join our team as a Home Care Intake/Staffing Coordinator. This contractor role is crucial in the intake and staffing process for home care clients, ensuring their needs are met with qualified and reliable staff members. The position operates in a fast-paced environment, requiring close collaboration with the home care team, clients, and caregivers to provide exceptional care and support.

Responsibilities

• Manage the intake process for new home care clients, including conducting initial assessments, determining care needs, and developing care plans.
• Collaborate with clients and their families to understand their preferences and expectations, ensuring all care arrangements align with their goals.
• Effectively communicate with caregivers to ensure appropriate staffing for client needs, including scheduling, onboarding, and ongoing support.
• Actively source and recruit qualified caregivers to meet the demand for home care services.
• Maintain accurate and up-to-date client and caregiver records, utilizing our electronic health records system.
• Monitor and evaluate the quality of care services delivered to clients, addressing any concerns to ensure the highest level of satisfaction.
• Work closely with the home care team to develop and implement strategies for improved service delivery and client retention.

Requirements

• Minimum 1 year experience staffing/ managing and assisting living building.
• At least 2 years of experience in home care or a similar healthcare setting.
• Excellent communication and interpersonal skills, with the ability to build strong relationships with clients, caregivers, and team members.
• Strong organizational skills, with the ability to prioritize tasks and meet deadlines.
• Proficient in Microsoft Office and experience with electronic health records systems.
• Knowledge of federal and state regulations related to home care and privacy laws.
• Must have a valid driver's license and reliable transportation.

Benefits

• Dental insurance
• Health insurance
• Paid time off
• Retirement plan
• Vision insurance