Home Care Operations Manager

$37,440 - $52,000/Yr

Caring Hands Home Care - Port Saint Lucie, FL

Part-time - Mid Level

Port Saint Lucie, FL

Ambulatory Health Care Services

About the position

The Home Care Operations Manager at Caring Hands Home Care LLC is responsible for overseeing the operational aspects of home care services, ensuring high-quality care delivery, compliance with regulations, and effective management of staff and resources. This role is crucial in supporting caregivers and enhancing client satisfaction through personalized care.

Responsibilities

• Manage day-to-day office operations, including scheduling, billing, and client inquiries.
• Supervise administrative staff and provide training and support as needed.
• Develop and implement office policies and procedures to streamline operations and ensure compliance with regulations.
• Coordinate with healthcare providers, caregivers, and clients to ensure seamless delivery of home care services.
• Monitor and maintain accurate records of client information, billing, and employee schedules.
• Handle client complaints and concerns in a professional and timely manner.
• Collaborate with the management team to develop strategies for business growth and client retention.
• Stay updated on industry trends and regulations to ensure compliance and quality service delivery.

Requirements

• Bachelor's degree in healthcare administration, business, or related field preferred.
• 3-5 years of experience in home care or healthcare management.
• Strong leadership, communication, and multitasking skills.
• Excellent organizational and problem-solving abilities.
• Knowledge of home care regulations and standards.
• Proficiency in office software and electronic health record systems.

Benefits

• Part-time position with flexible hours
• Competitive pay ranging from $18.00 to $25.00 per hour