Home Commission Associate - Crossroads S/C

JC Penney - Menomonee Falls, WI

Part-time - Entry Level

Menomonee Falls, WI

Clothing, Clothing Accessories, Shoe, and Jewelry Retailers

About the position

As a commission associate in our home department, you are accountable for driving customer service to achieve profitable sales growth by combining in-depth product knowledge and passion for service to build clientele and to drive sales.

Responsibilities

• Customer Service & Sales - Approaches customers in a friendly manner to engage, determine needs, and help customers make decisions about desired product or service.
• Informs customers of key product attributes to generate interest and to build clientele.
• Covers care/protection plans and suggests additional products to customers.
• General Operations - Participates in inventory processes, Merchandise Transfer Out (MTO), Return to Vendor, Return to Warehouse and Defective Merchandise Transfer Out activities.
• Completes pricing and signing processes in specialty businesses.
• Stays up to date with new trends and styles through industry publications and communications.
• Participates in ongoing technical skills development through company and/or vendor-provided training and skill practice.
• Performance Standards - Consistently meets established performance standards; including but not limited to shrink and safety initiatives, the company's iCAP program, product and service sales, customer service, profit, productivity, and attendance.

Requirements

• Ability to drive results and solve problems effectively.
• Strong customer service skills and ability to build positive relationships.
• Proactive in improving customer experience and showing urgency.

Benefits

• Competitive wage with 2% commission on net sales of qualified merchandise.
• Medical/dental/vision insurance.
• Term life insurance.
• Paid vacation/holidays.
• 401(k) with Company match.
• Associate discount on JCPenney merchandise.