HOME HARDLINES/CLERK

Kroger - Palmer, AK

Part-time - Entry Level

Palmer, AK

101-250 employees

Food and Beverage Retailers

About the position

The Home Hardlines Clerk at Fred Meyer is responsible for creating an outstanding customer experience through exceptional service. This part-time role involves maintaining a safe and clean environment, assisting the department manager in achieving sales and profit goals, and ensuring adherence to quality assurance standards. The position emphasizes the importance of customer service and the company's core values, including respect, honesty, integrity, diversity, inclusion, and safety.

Responsibilities

• Create an outstanding customer experience through exceptional service.
• Establish and maintain a safe and clean environment that encourages customer return.
• Assist the department manager in reaching sales and profit goals.
• Monitor all established quality assurance standards.
• Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service.
• Model and demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety.
• Answer questions regarding products sold within the department and throughout the store.
• Gain and maintain knowledge of products sold within the department.
• Offer product samples to help customers discover new items.
• Inform customers of Drug GM and Home specials.
• Recommend Drug GM and Home items to customers.
• Review 'sell by' dates and take appropriate action.
• Label, stock, and inventory department merchandise.
• Report product ordering/shipping discrepancies to the department manager.
• Display a positive attitude and stay current with present, future, seasonal, and special ads.
• Reinforce safety programs by complying with safety procedures and identifying unsafe conditions.
• Practice preventive maintenance by inspecting equipment and notifying management of repairs needed.
• Notify management of customer or employee accidents and report all safety risks or illegal activities.

Requirements

• Ability to handle stressful situations
• Effective communication skills
• Knowledge of basic math; counting, addition, and subtraction

Nice-to-haves

• Retail experience
• Second language: speaking, reading and/or writing

Benefits

• Part-time position with flexible scheduling
• Opportunities for career growth and development
• Employee discounts on store products