Home Health Account Manager

Patriot At Home - Girard, OH

Full-time - Entry Level

Girard, OH

Ambulatory Health Care Services

About the position

The Home Health Account Manager at Patriot At Home is responsible for developing and maintaining relationships with healthcare professionals and referral sources to drive new business opportunities for home health care services. This role involves conducting sales calls, collaborating with clinical teams, and achieving sales targets while ensuring high levels of customer satisfaction.

Responsibilities

• Develop and maintain relationships with healthcare professionals and referral sources, including physicians, discharge planners, hospitals, skilled nursing facilities, and case managers.
• Drive new business opportunities by promoting home health care services to potential referral sources and ensuring a steady stream of client referrals.
• Conduct regular sales calls and presentations to educate referral sources on services, patient care approach, and benefits of home healthcare.
• Collaborate with clinical and operational teams to ensure smooth coordination of care for patients and address any concerns or issues raised by referral sources.
• Achieve and exceed sales targets by implementing strategic sales plans, tracking performance, and identifying opportunities for growth within the assigned territory.
• Monitor market trends and competition to stay informed about changes in the home health care industry and adjust sales strategies as needed.
• Prepare and present reports on sales activities, referral trends, and performance metrics to management.
• Attend industry events, conferences, and meetings to network and promote the company's services.
• Provide excellent customer service to ensure high levels of satisfaction among referral sources and clients.

Requirements

• Minimum 2-3 years of sales experience in the healthcare or home health care industry preferred.
• Bachelor's degree in Business, Marketing, Healthcare Administration, or related field (or equivalent experience).
• Understanding of the healthcare industry, home health care services, and referral dynamics.
• Excellent communication and interpersonal skills.
• Proven ability to build and maintain professional relationships.
• Strong organizational skills and attention to detail.
• Ability to work independently and manage a territory effectively.
• Proficiency in CRM software and Microsoft Office Suite.
• Valid driver's license and reliable transportation.
• Willingness to travel within the assigned territory.

Benefits

• 401(k) with 4% match
• Dental insurance
• Flexible schedule
• Health insurance
• Mileage reimbursement
• Paid time off