Caring Home Health Care - East Longmeadow, MA
posted 2 months ago
Full-time
East Longmeadow, MA
Ambulatory Health Care Services
About the position
The Healthcare Coordinator plays a vital role in the smooth operation of healthcare services, providing essential support to both patients and medical staff. This position requires a strong understanding of medical terminology and experience in a medical or dental office environment, ensuring high-quality patient care and efficient administrative processes.
Responsibilities
- Coordinate patient appointments and manage scheduling for healthcare providers.
- Maintain accurate patient records and ensure compliance with privacy regulations.
- Provide administrative support, including answering phones, responding to inquiries, and managing correspondence.
- Assist with billing and insurance verification processes.
- Collaborate with medical staff to ensure efficient patient flow and high-quality care.
- Educate patients on procedures, treatments, and health management as needed.
- Manage office supplies and inventory to ensure the clinic is well-stocked.
- Support the implementation of office policies and procedures to enhance operational efficiency.
Requirements
- Previous experience in a medical or dental office setting is preferred.
- Strong knowledge of medical terminology is essential.
- Excellent organizational skills with attention to detail.
- Proficient in using office software and electronic health record (EHR) systems.
- Ability to communicate effectively with patients, families, and healthcare professionals.
- Strong problem-solving skills and ability to work independently as well as part of a team.
- A background in medical administrative support is a plus.
Benefits
- 401(k)
- 401(k) matching
- Paid time off
