A Special Touch Home Health Care - Chesapeake, VA

posted 3 months ago

Part-time - Mid Level
Chesapeake, VA
Ambulatory Health Care Services

About the position

The Home Health Care Office Administrative Assistant at A Special Touch Home Health Care LLC plays a crucial role in ensuring the smooth operation of the home health agency. This position acts as a liaison between the Owners/Officers, staff, and the community, responsible for the daily operations and quality of care provided by the agency. The Administrative Assistant will maintain a leadership role in planning and achieving objectives that align with the company's business and financial goals. The ideal candidate will be reliable and possess a strong understanding of home health regulations and standards, as well as management issues. In this role, the Administrative Assistant will develop company and organizational goals, promote interdepartmental cooperation, and facilitate communication among staff. They will be responsible for developing employee excellence through recruitment, retention, training, motivation, and reward. The position also involves establishing performance goals with supervisors and evaluating their performance, as well as participating in strategic planning for various programs including patient care and public relations. Additionally, the Administrative Assistant will manage the fiscal activities of the agency, including budget negotiations and contract preparations. They will oversee care delivery and patient outcomes, ensuring compliance with applicable laws and standards, and that patient rights are exercised. The role requires excellent organizational and time management skills, as well as the ability to network and manage a team effectively. Flexibility in scheduling is also a key aspect of this part-time position, which is expected to require no more than 16 hours per week.

Responsibilities

  • Develop company and organizational goals.
  • Remain informed and educated about home health regulations and standards as well as management issues.
  • Promote interdepartmental cooperation and communication, which may result in mediation of faculty/staff disputes.
  • Develop employee excellence through recruitment, retention, training, motivation and reward.
  • Establish performance goals with supervisors and evaluate their performance.
  • Participate in strategic, short-range, and long-range planning for educational, patient care, research, revenue, and public relations programs.
  • Manage, control, coordinate, and supervise the fiscal activities of the agency, including funding development, budget negotiations, generation of patient care revenue, and contract preparation, negotiation, and approval.
  • Coordinate special department activities, including conferences, workshops, and other functions.
  • Monitor the record system and statistical reporting system for proper documentation, planning and evaluation.
  • Develop policies focused on patient care in collaboration with the staff and the owners/officers.
  • Oversee care delivery and patient outcomes to ensure that care meets the patients' needs.
  • Monitor and take reasonable steps to ensure patient rights are exercised and compliance with applicable laws and professional standards is maintained.
  • Ensure that the numbers and qualifications of personnel available to provide and supervise services are sufficient to implement the plans of care and treatment to meet the medical, nursing and rehabilitative needs of the patients.
  • Assure accuracy of public information material and activities.
  • Implement performance improvement priorities.
  • Complete a minimum of twelve (12) clock hours per year of continuing education in subjects related to the duties of the administrator.

Requirements

  • Registered Nurse License or training and experience in health service administration with at least 1 year of supervisory or administrative experience in home health care or related health programs.
  • Excellent oral and written communication and presentation skills.
  • Professional demeanor and appearance.
  • Proficient skills to promote excellent client relations and customer service.
  • People management skills and the ability to network and manage a team.
  • Excellent organizational and time management skills.

Benefits

  • Referral program
  • Bonus opportunities
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