Home Loan Specialist I

About the position

The Home Loan Specialist I is an entry-level role at Pennymac, focused on supporting various channels within the mortgage process. This position plays a crucial role in facilitating efficient and effective processes that align with business and customer service objectives, contributing to the overall mission of helping Americans achieve homeownership.

Responsibilities

• Perform routine data entry and validation tasks
• Initiate third party orders (title, appraisal, hazard, flood cert, credit, etc.)
• Review and validate loan documents
• Handle routine calls, emails and/or chat responses
• Monitor work queues and intervene as needed
• Perform other related duties as required and assigned
• Demonstrate behaviors aligned with the organization's desired culture and values

Requirements

• Associate's degree or equivalent work experience
• Proficiency in Microsoft Office
• Financial Services and, if possible, mortgage industry experience preferred
• General understanding of applicable Federal, State and Local regulations

Nice-to-haves

• Experience in the mortgage industry
• Strong communication skills
• Ability to work in a fast-paced environment

Benefits

• Comprehensive Medical, Dental, and Vision
• Paid Time Off Programs including vacation, holidays, illness, and parental leave
• Wellness Programs, Employee Recognition Programs, and onsite gyms and cafe style dining (select locations)
• Retirement benefits, life insurance, 401k match, and tuition reimbursement
• Philanthropy Programs including matching gifts, volunteer grants, charitable grants and corporate sponsorships