Hospice - Care Coordinator (Marketing / Business Development)

Transitions Care - Central Illinois - Decatur, IL

Full-time - Mid Level

Decatur, IL

About the position

The Care Coordinator at Transitions Care is responsible for developing new customer accounts and gaining referrals/admissions within their designated territory. This role involves establishing and maintaining professional relationships with various referral sources, including healthcare facilities and personnel, while representing Transitions Care in a competent and professional manner. The position requires local travel and participation in marketing initiatives to promote hospice services effectively.

Responsibilities

• Generate appropriate referrals to Transitions Hospice from current and new customers within territory.
• Meet or exceed growth and development targets.
• Constantly learn about hospice and Transitions Care to educate referral sources.
• Maintain high-quality customer service standards and show respect to all constituents.
• Implement marketing and promotional initiatives as directed by corporate Sales and Marketing.
• Monitor and report cost-effectiveness of marketing efforts.
• Provide educational in-services to accounts regularly.
• Become a resource for customers and the community regarding hospice care.
• Participate in various meetings and activities as needed.
• Convey information regarding referral sources to the team.
• Participate in evening/weekend call for admissions as required.

Requirements

• Bachelor's degree and related healthcare experience/knowledge preferred.
• 3+ years of relevant work experience in sales.
• Demonstrated history of positive sales results, preferably involving sophisticated customer relationships.
• Excellent communication, negotiation, and public relations skills.
• Ability to market effectively with customers, referral sources, and the community.
• Ability to work in an interdisciplinary setting.

Benefits

• 401(k) matching
• Dental insurance
• Fuel card
• Health insurance
• Life insurance
• Paid time off
• Vision insurance