Hospice CSR OKC

$31,200 - $31,200/Yr

Interim Healthcare Of Oklahoma City - Oklahoma City, OK

Full-time - Entry Level

Oklahoma City, OK

Ambulatory Health Care Services

About the position

The Hospice Customer Service Representative (CSR) at Interim HealthCare of Oklahoma City plays a vital role in providing compassionate support to patients and their families in the hospice department. This full-time position involves working Monday to Friday, focusing on enhancing the quality of life for individuals in hospice care while ensuring effective communication and coordination of services.

Responsibilities

• Provide compassionate support to hospice patients and their families.
• Coordinate with healthcare professionals to ensure quality care delivery.
• Manage patient inquiries and provide information about hospice services.
• Assist in scheduling and logistics for patient visits.
• Maintain accurate records and documentation of patient interactions.

Requirements

• 1 year of customer service experience required.
• 1 year of experience in hospice care required.
• Strong communication and interpersonal skills.
• Ability to work effectively in a team environment.

Nice-to-haves

• Experience with electronic health records (EHR).
• Knowledge of hospice regulations and compliance.

Benefits

• 401(k)
• Dental insurance
• Health insurance
• Life insurance
• Paid holidays
• Paid time off
• Quarterly profit sharing bonus
• Company car or paid mileage
• Weekly pay on Fridays