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Hospice Team Coordinator
$41,600 - $41,600/Yr
Three Oaks Hospice - Creve Coeur, MO
posted 2 months ago
Full-time - Entry Level
Creve Coeur, MO
Ambulatory Health Care Services
About the position
The Hospice Team Coordinator at Three Oaks Hospice is responsible for facilitating communication functions within the business office and providing essential clerical support. This full-time position requires effective customer service skills and the ability to manage various administrative tasks to support the hospice care team and ensure smooth operations.
Responsibilities
- Facilitates the communications system including mail distribution, phone system, and memo handling.
- Answers and triages incoming calls, documenting and disseminating appropriate messages.
- Provides clerical support including preparation of admission, orientation, and new hire packets.
- Monitors and orders office supplies and forms, and performs data entry and filing tasks.
- Creates morning/end of day reports and agendas for meetings, and faxes weekly plans of care to external physicians.
- Orders and organizes office and medical supplies as needed.
- Promotes the agency philosophy and mission by presenting a positive image to patients, families, and community agencies.
- Uses effective customer service skills when directing calls and assisting others.
- Prepares monthly calendars, certifications, schedules, and contracts as needed.
- Assists the team with admitting, discharging, and changing levels of care in the system.
- Sets up continuous care, transportation, and orders medical equipment as required.
- Assists with Medicaid/Medicare forms and reconciliations.
Requirements
- High school diploma or equivalent; Bachelor's degree preferred.
- Minimum of 1-year medical office or medical business experience; hospice office experience preferred.
- Proficiency in MS Office, with advanced skills in Excel and PowerPoint preferred.
- Excellent written and verbal communication skills.
- Ability to work with a high sense of urgency.
Nice-to-haves
- Experience in hospice care (2 years preferred).
Benefits
- Health insurance
- Dental insurance
- 401(k)
- Flexible spending account
- Paid time off
- Vision insurance
- Life insurance
