Hospital Account Manager / Territory Manager

ScionHealth - Havertown, PA

Full-time - Mid Level

Havertown, PA

Hospitals

About the position

The Hospital Account Manager / Territory Manager is responsible for managing patient assessments and referrals for potential admissions into ScionHealth's specialty hospitals. This role involves maintaining relationships with referral sources, conducting educational meetings, and managing marketing strategies within the assigned territory of Montgomery County. The position requires a significant amount of travel, with expectations of being on-site at accounts daily, and emphasizes professionalism and compliance with healthcare standards.

Responsibilities

• Conduct patient assessments to identify appropriate patients for potential admission.
• Follow up daily with patients and decision-makers for clinical reassessment.
• Manage referrals and admissions generated through assigned hospitals and territories.
• Represent ScionHealth and maintain positive relationships with accounts.
• Design and manage marketing strategies for assigned accounts.
• Identify and contact new referral sources to grow the territory.
• Conduct in-person educational meetings with referral sources.
• Coordinate transmission of clinical and benefit information between patients and referral sources.
• Meet monthly goals for assigned hospitals.
• Expand the number of referral sources in assigned territories.
• Maintain current referral sources through relationship development.
• Manage the admissions process for eligible patients.
• Educate patients and families on the benefits of ScionHealth Hospitals.
• Complete clinical assessments on potential patients.
• Establish strong relationships with referral sources.
• Adhere to company standards and policies regarding business conduct and compliance.
• Maintain confidentiality of patient and employee information.
• Demonstrate knowledge of growth and development principles for patient care.
• Attend mandatory in-services and staff meetings.

Requirements

• Associate's degree required; Bachelor's degree preferred in marketing, communication, healthcare administration, nursing, or related field.
• Minimum two years of healthcare sales experience or clinical healthcare experience preferred.
• Valid driver's license required; clinical license preferred (RN, LPN/LVN, RT).
• Demonstrated understanding of Medicare, Medicaid, and other payers related to LTACH benefits.
• Competence in strategic business planning and marketing initiatives.

Nice-to-haves

• Formal sales training preferred.
• Extensive healthcare sales work experience may be considered in lieu of a bachelor's degree.

Benefits

• Health insurance
• 401k plan
• Paid time off
• Professional development opportunities