Universal Health Services - Amarillo, TX

posted 5 months ago

Full-time - Manager
Amarillo, TX
10,001+ employees
Hospitals

About the position

Northwest Texas Healthcare System is a 495 bed system serving the city of Amarillo and the surrounding region. We offer the ideal combination of traditional values and the most advanced technologies in healthcare, plus the conveniences of big city living in a friendly, smaller-town atmosphere. From the beauty of Palo Duro Canyon and great recreational facilities, to our quality educational system, Amarillo is a great place to live and work. A hospital is only as good as its employees. That's why we're looking for professionals who are dedicated and passionate about their work. We're looking for employees who can add to our culture of exemplary patient care and personal excellence. We're looking for exceptional professionals who share our vision and values. The Director of Risk will serve as the liaison between the local facility and the corporate risk hierarchy. This will include the appropriate investigation and reporting of risk events through corporate informational systems. The Director of Risk will oversee the data acquisition and analyses performed by the risk analysts from the incident reporting system as the facility. Demonstrates leadership and participation in the provision of departmental reports and patient safety initiatives. This includes reporting to various risk reduction teams, the CEO, Medical Staff Office, and Corporate Risk. Responds to department needs with the ability to prioritize and direct departmental processes and activities. Demonstrates leadership and organizational skills in preparing claim files on potential and actual claims. Demonstrates appropriate leadership skills in planning, organizing, and coordinating risk activities in relation to the UHS and NWTHS mission, vision, strategic goals, and values, and in accordance with JCAHO's leadership standards. The Director of Risk is responsible for operating departments of responsibility in such a way as to meet the fiscal goals of the organization. This includes implementing value-added programs and services, managing the satisfaction of department customers to include patients, employees, and physicians through effective communication and appropriate responsiveness to customer issues.

Responsibilities

  • Serve as the liaison between local facility and corporate risk hierarchy.
  • Investigate and report risk events through corporate informational systems.
  • Oversee data acquisition and analyses performed by risk analysts from the incident reporting system.
  • Demonstrate leadership in departmental reports and patient safety initiatives.
  • Report to various risk reduction teams, the CEO, Medical Staff Office, and Corporate Risk.
  • Prepare claim files on potential and actual claims.
  • Plan, organize, and coordinate risk activities in accordance with UHS and NWTHS mission and values.
  • Meet fiscal goals of the organization through effective department operations.
  • Implement value-added programs and services.
  • Manage customer satisfaction for patients, employees, and physicians.

Requirements

  • Minimum of Bachelor's degree, MS in nursing or Master degree in related field preferred.
  • Five years' experience in healthcare Risk Management.
  • Five years clinical or healthcare experience preferred.
  • Seven years of professional experience demonstrating a progressive leadership background.
  • Interview skills and experience in incident investigation.
  • Demonstrates high level of organization skills.
  • Strong communication skills, both oral and written.
  • Knowledge of computer hardware and software applications.
  • Ability to perform statistical analysis on data collected via risk management reporting.
  • Certification in specialty preferred.

Nice-to-haves

  • Experience in healthcare administration or management roles.
  • Familiarity with Joint Commission standards and compliance requirements.
  • Previous experience in a hospital setting.

Benefits

  • Challenging and rewarding work environment
  • Competitive Compensation and Generous Paid Time Off
  • Excellent Medical, Dental, Vision and Prescription Drug Plans
  • 401(K) with company match and discounted stock plan
  • SoFi Student Loan Refinancing Program
  • Career development opportunities within UHS and its 300+ Subsidiaries!
  • Tuition Reimbursement
  • Retention Bonus Program
  • Loan forgiveness Program
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