Hospital Greeter (Part-Time)

Mission Regional Medical center • Riverdale, GA

341d

About The Position

Join an award-winning team of dedicated professionals committed to our core values of quality, compassion, and community! Southern Regional Medical Center, a member of Prime Healthcare, offers incredible opportunities to expand your horizons and be part of a community dedicated to making a difference. Southern Regional Medical Center is a non-profit, 331-bed full-service hospital serving the residents of Clayton County and southern crescent metro Atlanta communities. The hospital offers a complete line of services including Senior Care and Senior Behavioral Health Services; Emergency Services; Heart and Vascular; Advanced Imaging; Laboratory; Neuroscience Services; Rehabilitation; Sleep Diagnostic Center; Surgery/Robotic Surgery; Wound Care; and Women's Health Services, including a Level III NICU. The hospital is certified accredited as a Chest Pain Center and Primary Stroke Center. We are seeking a Hospital Greeter (Part-Time), sometimes referred to as our Visitor Services Associate at Southern Regional Medical Center, a member of Prime Healthcare in Riverdale, GA. As our Hospital Greeter you will welcome and assist our patients, visitors, and staff by providing directions, answering inquiries, helping with check-in, and ensuring safety protocols are followed. They offer a friendly, reassuring presence, coordinate with hospital staff, and contribute to a positive experience for all visitors.

Requirements

• High School Diploma or Equivalent required
• Previous experience in office or receptionist
• Effective written, verbal communication, and interpersonal skills
• Ability to multi-task, prioritize needs to meet required timelines
• Analytical and problem-solving skills

Nice To Haves

• Customer Services experience preferred

Responsibilities

• Warmly welcome patients, families, and guests, and provide directions to various departments or areas within the hospital
• Answer general inquiries about hospital services, policies, or locations
• Help patients with the check-in process and direct them to the appropriate registration or waiting areas
• Ensure visitors follow hospital protocols, including visitor restrictions, and guide them to the appropriate locations
• Provide emotional support to patients and visitors, offering a friendly and reassuring presence
• Communicate with hospital personnel to ensure smooth operations and to relay any necessary information

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Industry: Hospitals
• Education Level: High school or GED
• Number of Employees: 101-250 employees