Hospital Operations - Coordinator

Agiliti Health - Rochester, MN

Full-time - Entry Level

Rochester, MN

Rental and Leasing Services

About the position

The Hospital Operations Coordinator plays a crucial role in overseeing daily operations within the hospital, particularly in the absence of the Operations Manager - Hospital. This position is responsible for ensuring that all operational metrics outlined in the contracted agreement are met, while also contributing to team building among the ASSET360 full-time equivalents (FTEs). The coordinator will work closely with the Hospital Quality Control (HQC) team to ensure that all equipment is functioning optimally and will assist in managing the flow of equipment, redirecting and allocating resources as necessary. Maintaining an adequate inventory of equipment and supplies is essential to support an effective Asset Management Program. In addition to operational oversight, the coordinator will investigate nursing staff concerns and identify opportunities for improvement, implementing appropriate actions in a professional manner. A basic understanding of the existing contract between the company and the customer is required, as the coordinator will facilitate discussions regarding this document. The role also involves supervising HST personnel, which includes training, conducting performance reviews, and engaging in corrective action plans when necessary. The coordinator will help establish reporting requirements and direct the career development of staff. The coordinator will manage staffing schedules based on equipment volume and promote cooperation among various shifts to foster a positive team environment. Delivering a dedicated and harmonious working atmosphere is a priority, with a focus on staff retention. The coordinator will facilitate and educate staff using the HST training manual and provide ongoing supervision of HST personnel in daily operations. Coaching staff in problem-solving, effective communication, and conflict resolution is also a key responsibility. The coordinator will work with the Operations Manager - Hospital to develop career path opportunities for all FTEs and provide leadership in training and education regarding ASSET360 policies and best practices. Additionally, the coordinator will assist with daily tasks such as patient rounds, equipment deliveries, and cleaning processes as needed, along with any other duties assigned.

Responsibilities

• Oversee daily operations within the hospital in the absence of the Operations Manager - Hospital.
• Ensure that operational metrics are met as per the contracted agreement.
• Assist in team building among ASSET360 FTEs.
• Work with HQC to ensure equipment is functioning at high standards.
• Manage equipment flow and allocate resources effectively.
• Maintain necessary inventory of equipment and supplies for Asset Management Program.
• Investigate nursing staff concerns and implement improvement actions.
• Supervise HST personnel, including training and performance reviews.
• Establish reporting requirements and direct career development of staff.
• Manage staffing schedules based on equipment volume and promote cooperation among shifts.
• Facilitate and deliver HST training manual to employees.
• Provide ongoing supervision of HST personnel in daily operations.
• Coach staff in problem-solving, communication, and conflict resolution.
• Develop career path opportunities for all FTEs in collaboration with Operations Manager - Hospital.
• Assist with daily tasks such as patient rounds and equipment deliveries.

Requirements

• Bachelor's Degree preferred or equivalent work experience.
• Minimum of 1 year of Medical or Management experience.
• Detail-oriented with strong computer skills, particularly in Word and Excel.
• Excellent multi-tasking abilities and time management skills.
• Strong verbal and written communication skills.
• Ability to maintain high levels of communication with all parties involved.
• Understanding of the technical and financial aspects of business.
• Ability to lead a diversified team towards a unified goal.

Benefits

• Health insurance options for Medical, Dental & Vision plans
• Short- and Long-Term Disability plans
• Flexible Spending Accounts
• Health Savings Accounts
• Life Insurance Options
• Paid Time Off
• 401K Saving Plan with employer match
• Employee Discounts
• Tuition Reimbursement
• Daily Pay program
• Employee Assistance Program
• Wellness programs