Hospital Services Manager

$80,000 - $100,000/Yr

Liveonny - New York, NY

Full-time - Mid Level

New York, NY

Ambulatory Health Care Services

About the position

The position at LiveOnNY focuses on enhancing organ, eye, and tissue donation rates across New York. The role involves maintaining compliance with regulatory standards, utilizing data analytics for reporting, and collaborating with various departments to improve processes and training related to organ donation. The individual will also participate in strategic program development and present data at hospital quality meetings.

Responsibilities

• Maintain fluency in current regulatory standards including UNOS, Joint Commission Standards, and OPO CMS Conditions of Participation.
• Utilize regulatory standards to guide HS staff in organ and tissue donation activities.
• Monitor variances and organ/tissue metrics for LiveOnNY's service area and recommend process improvements.
• Utilize data analytics systems (Azure, Power BI) to generate reports for the HS team and hospital meetings.
• Participate in cross-departmental collaboration to ensure accuracy of HS reports and data.
• Collaborate with HS Leadership on projects like ECHO and After-Action Reviews.
• Prepare and present data at multi-disciplinary hospital quality meetings.
• Coordinate the strategic development and implementation of programs to raise organ and tissue donation rates.
• Participate as a member of the HS leadership team in relevant meetings.
• Design and deliver new hire departmental training and provide field precepting.
• Submit abstract proposals for national conferences and assign presenters as needed.
• Assist in Hospital Services management, development, and compliance.
• Support special project management and implementation.

Requirements

• Bachelor's degree in health-related, marketing, communications, or administration from a four-year college or university.
• Three to five years of relevant experience, with two to three years specifically in organ/tissue donation.
• Strong knowledge of medical terminology.
• Good interpersonal skills and ability to work with computer software.
• Understanding of adult learning styles and curriculum development.
• Ability to read, analyze, and interpret common journals and documents.
• Ability to respond to inquiries from clients and regulatory agencies.
• Ability to effectively present information to various audiences.
• Ability to apply mathematical concepts to practical situations.
• Ability to define problems, collect data, and draw valid conclusions.

Nice-to-haves

• Experience in a culturally diverse organization and community.
• Commitment to quality, excellence, and performance improvement.

Benefits

• 403(b) deferred annuity
• Medical/Vision/Dental/Life insurance
• Tuition reimbursement
• Paid time off
• Pet insurance
• Life insurance
• Cellular plan discounts
• Auto insurance discounts