Jackson Health System - Miami, FL
posted 1 day ago
Full-time - Entry Level
Miami, FL
Hospitals
About the position
Hospital Unit Secretary facilitates department/patient flow and patient care by serving as a frontline ambassador in customer service, performing clerical duties and data entry functions.
Responsibilities
- Prepares & maintains medical record: all pages are labeled.
- Places all forms, clinical reports & returning diagnostic studies accurately and timely.
- Copies appropriate sections as needed.
- Thins & breaks down charts.
- Thinned charts are either sent to medical records or transferred with the patient to another area of care as appropriate.
- Flags unsigned forms for signature, date, time.
- Follows up to ensure completion.
- Performs document scanning into electronic documentation management.
- Maintains and updates bed tracking system to accurately reflect patient status in a timely manner.
- Transfers and discharges patients in computer system.
- Updates unit census per entity standard.
- Enters patient or unit charges.
- Ensures computer census accuracy at the beginning, with transfers and end of each shift.
- Computer Physician Order Management responsibilities: Print forms.
- For consults, documents: telephone called, date, time and the name of person spoken to.
- Verifies active diet orders with RN.
- Ensures accuracy of patient status, i.e. observation, inpatient, telemetry, etc.
- Assists nurse with patient's requests as needed.
- Assists in transport of patients, supplies and specimens.
- Assists in the delivery of meal trays, nourishments and in the completion of the menus when applicable.
- Obtains updated OR schedule daily.
- Maintains cleanliness of unit and nurse station.
- Greets all visitors to unit.
- Assists with discharge and transfer of patients as needed.
- Answers patient call system and telephones.
- Delivers message to the appropriate person.
- Maintains a working knowledge of printers and other clerical equipment used to perform job.
- Reports malfunctioning/tags broken equipment.
- Tracks equipment per unit/entity standard.
- Assists with materials management, including ordering supplies, forms, floor stock, etc.
- Orients new employees to the job.
- Assists in collection and storage of patient belongings.
- Demonstrates behaviors of service excellence and CARE values (Compassion, Accountability, Respect and Expertise).
- Performs all other related job duties as assigned.
Requirements
- Generally requires 0 to 3 years of related experience.
- High School diploma is required.
- Ability to analyze, organize and prioritize work accurately while meeting multiple deadlines.
- Ability to communicate effectively in both oral and written form.
- Ability to handle difficult and stressful situations with critical thinking and professional composure.
- Ability to understand and follow instructions.
- Knowledge and skill in use of job appropriate technology and software applications.
- Ability to exercise sound and independent judgment.
- Must meet and maintain all unit specific and organizational skills/competencies, certifications/licensures, as required by the nursing area.
