Hospitality Associate - Mon - Fri 8:30am-5:30pm

$49,920 - $49,920/Yr

Williams Lea - Chicago, IL

Full-time - Entry Level

Chicago, IL

5,001-10,000 employees

Administrative and Support Services

About the position

The Hospitality Associate position at Williams Lea involves providing hospitality and catering services at a client site in Chicago. The role includes responsibilities such as setting up conference rooms, assisting with reception duties, and offering general office support. The position requires strong organizational and communication skills, as well as the ability to work in a fast-paced environment while maintaining a professional demeanor.

Responsibilities

• Check conference room and meeting scheduler throughout shift and make note of any changes to ensure meetings are set-up accurately.
• Set up conference rooms according to client's request, including audio/visual equipment, food, beverages, utensils, ice, etc.
• Clean up conference rooms after use and return property to vendors if necessary.
• Prepare coffee and other beverages in assigned kitchens each morning.
• Clean up coffee makers in each kitchen in the evening.
• Communicate with supervisor or client on meeting request concerns or deadline issues.
• Maintain inventory of catering supplies and order supplies as needed.
• Place orders for food and beverages for use during meetings.
• Assist in training new hires.
• Prioritize work flow.
• Assist in process improvement ideas.
• Answer telephone in hospitality center.
• Adhere to Williams Lea Tag policies in addition to client site policies.
• Use equipment and supplies in a cost efficient manner.
• Provide back-up support to Reception and/or Office Services as needed.

Requirements

• High school diploma or equivalent.
• Minimum (1) year professional experience preferably in hospitality, restaurant or housekeeping industry.
• Able to make independent decisions that conform to business needs and policy.
• Strong interpersonal communication skills required.
• Excellent organizational skills required.
• Must be able to meet deadlines and complete all projects in a timely manner.
• Strong attention to detail is required.
• Must work well in a team environment.
• Professional attire and demeanor required.
• Good written communication skills.
• Good problem solving skills, with the ability and understanding of when to escalate a problem to a supervisory level.
• Ability to work in a fast paced, high energy environment.
• Ability to work on multiple projects simultaneously.
• Ability to operate basic audio/visual equipment.
• Professional telephone demeanor.
• Ability to anticipate client's needs for meetings and events.
• Must be self-motivated with positive can do attitude.
• Proven customer service skills are required in order to create, maintain and enhance customer relationships.

Benefits

• Various health insurance options & wellness plans (Medical, Dental, Vision, Prescription Drug)
• 401k Retirement Savings Plan Including Employer Match
• Paid Time Off (PTO)
• Life Insurance
• Paid Parental Leave
• Short-term & Long-term Disability
• Healthcare & Dependent Care Flexible Spending Accounts
• Domestic Partner Coverage
• Commuter Benefits
• Legal Assistance
• Employee Assistance Program (EAP)
• Additional Employee Perks and Discounts