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Forrest Solutionsposted 4 months ago
$55,120 - $55,120/Yr
Full-time • Entry Level
Chicago, IL
Administrative and Support Services

About the position

The Hospitality Associate/Office Associate role is designed for a detail-oriented professional who is passionate about creating exceptional experiences in a corporate environment. This position combines hospitality, office services, and backup reception duties in a high-touch, fast-paced setting, ensuring that all meeting rooms and collaboration spaces are ready for use while providing excellent customer service to employees and guests.

Responsibilities

  • Ensure all meeting rooms and collaboration spaces are always 'ready-to-use'.
  • Manage catering, including food orders, setup, and cleanup for events.
  • Conduct daily rounds to maintain cleanliness, replenish supplies, and address all issues.
  • Collaborate with facilities, engineering, and other teams to support the functionality of the office.
  • Greet employees and guests by name and provide proactive, friendly support.
  • Respond to inquiries and service requests promptly and follow up to ensure satisfaction.
  • Build relationships with stakeholders across all levels and represent the team with professionalism.
  • Perform copier and floor checks, replenish supplies, and assist with the print/copy center as needed.
  • Support light facilities tasks such as moving furniture and hanging artwork.
  • Provide backup reception coverage for 1+ hours daily.

Requirements

  • 3-5 years in a similar role, preferably in a law firm or corporate office.
  • Proficiency in Microsoft Office (Word, Excel, Teams, Outlook).
  • Highly organized, meticulous, collaborative, and customer-focused with a passion for hospitality.
  • A proactive problem solver who thrives in fast-paced, detail-oriented environments.

Benefits

  • Competitive hourly wage of $26.50/hour.
  • Opportunity to be part of a professional team.
  • Dynamic, client-focused work environment.
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