Shaner Hotel Group - Destin, FL
posted 19 days ago
Full-time - Entry Level
Destin, FL
51-100 employees
Accommodation
About the position
The position at Shaner Hotels involves working at the Hampton Inn & Suites Destin, focusing on providing excellent guest service in the hospitality sector. The role includes responsibilities related to food service, guest interaction, and maintaining cleanliness and safety standards within the hotel environment.
Responsibilities
- Welcome, greet and interact with guests in the breakfast and lobby area.
- Responsible for the setup, service, maintenance, and breakdown of the breakfast bar line.
- Prepare specified food items at the breakfast bar, replenishing food and assisting in serving food to guests.
- Handle guest complaints ensuring guest satisfaction.
- Maintain standards of quality and cleanliness throughout daily assignments.
- Observe all house and safety rules, food handling procedures, and security procedures.
- Assist with inventories as scheduled.
- Follow maintenance program and cleaning schedule.
- Perform other duties as assigned.
Requirements
- Minimum one year customer service experience; previous hotel experience preferred.
- Ability to satisfactorily communicate with guests, management, and co-workers to their understanding.
- Knowledge of local activities and attractions appropriate for clientele.
- Food safety certification preferred.
Nice-to-haves
- Bilingual English/Spanish a plus.
Benefits
- Competitive pay
- Incredible benefits
- Generous hotel discounts at more than 60 hotels in the portfolio
