Hospitality Cashier - Columbus, Ohio

$29,120 - $29,120/Yr

LAZ Parking - Columbus, OH

Full-time

Columbus, OH

Personal and Laundry Services

About the position

The Cashier position at LAZ Parking involves greeting and engaging customers while handling cash transactions related to parking fees. The role requires excellent customer service skills, the ability to work under pressure, and proficiency in basic math. Cashiers must also manage traffic flow and assist in various operational duties during peak hours.

Responsibilities

• Meet and greet each customer with courtesy and excellent customer service.
• Collect parking fees and provide the correct change.
• Understand and handle different types of parkers, such as tenants, visitors, and employees.
• Answer questions about the surroundings and building area.
• Complete the daily report.
• Assist in staffing the exit or entry booth during peak collection hours.
• Communicate with management, supervisors, and traffic directors.
• Answer customer service questions concerning parking and general inquiries.
• Determine traffic flow during equipment failure or construction periods.
• Demonstrate a sense of urgency and timeliness.
• Seek improvement and field additional duties as assigned.

Requirements

• Strong customer service experience.
• Cash handling experience is required.
• Ability to handle challenging and emotionally charged situations.
• Ability to speak, read, and comprehend the English language.
• Must be able to make independent decisions.

Nice-to-haves

• Parking industry experience is preferred but not required.
• Willingness to be flexible and work in multiple facility locations.