Dairy Queen - Shawnee, KS
posted about 2 months ago
As a Hospitality Cashier at Fast N Friendly - Dairy Queen, you will play a crucial role in ensuring a positive dining experience for our customers. Your primary responsibilities will include communicating clearly and politely with co-workers to ensure that orders are served correctly and promptly. You will greet guests as they enter the restaurant or drive-thru, initiating and completing customer transactions quickly and accurately. Maintaining an accurate cash drawer throughout your shift is essential, as is assembling and delivering orders to customers efficiently. In addition to customer service, you will be responsible for keeping your work area clean and sanitary, preparing products while adhering to health and safety standards, and operating food and drink-related equipment safely. You will also assist with stocking and executing proper rotation of products, as well as performing end-of-day cleaning tasks. Working as part of a team, you will help ensure consistent quality, service, cleanliness, and value for each customer. Your role will also involve answering customer questions about product ingredients and preparation, suggesting items to complement their orders, and maintaining a positive working relationship with all restaurant employees and customers. You will be expected to communicate any significant issues to management promptly and perform other duties as requested by management staff or shift leaders. This position requires a commitment to guest satisfaction and adherence to established standards, policies, and procedures.