Hospitality Desk Manager

$41,600 - $45,760/Yr

Colorado Athletic Club Monaco - Denver, CO

Full-time - Mid Level

Denver, CO

501-1,000 employees

Social Assistance

About the position

The Hospitality Desk Manager at Colorado Athletic Club Monaco is responsible for overseeing the hospitality desk operations, ensuring exceptional customer service, and managing the hiring and training of staff. This role requires a positive and professional individual who can efficiently handle the demands of a leadership position while fostering a motivating environment for team members.

Responsibilities

• Oversee the hospitality desk operations and ensure smooth functioning.
• Hire and train hospitality desk staff.
• Provide exceptional customer service and resolve member issues.
• Perform Manager on Duty tasks as needed.
• Maintain organization and efficiency in daily operations.

Requirements

• High School Diploma or GED.
• Minimum of 1 year of supervisory experience in the fitness, spa, hotel, or hospitality industry.
• CPR Certification.
• Basic computer skills including Microsoft Office and Point of Sale software.
• Strong organizational and communication skills.

Nice-to-haves

• Coursework in management or hospitality field.

Benefits

• Paid holidays
• Health insurance
• Dental insurance
• Paid time off
• Vision insurance
• 401(k) matching
• Life insurance