Hospitality Event Manager

$50,000 - $50,000/Yr

Unclassified - Chicago, IL

Full-time - Entry Level

Chicago, IL

About the position

Lucky13 Hospitality Group is in search of a skilled Event Coordinator. The successful candidate will have a background in hospitality and event management, showcasing strong customer service abilities, self-motivation, and a proactive approach. The Event Coordinator will play a crucial role in organizing events across various venues. Responsibilities include planning and executing events for our establishments, ensuring a seamless experience for our guests.

Responsibilities

• Respond to inquiries promptly and maintain communication with potential clients.
• Work collaboratively with clients to understand their event requirements, ensuring high levels of satisfaction.
• Utilize event management software to manage bookings, create event orders, and document all communications.
• Maintain the events calendar, coordinating various promotions and special events.
• Conduct venue tours for clients, showcasing our facilities.
• Act as the primary contact for the events department, liaising with management and culinary teams.
• Plan and oversee weekly programming activities, such as trivia nights and themed events.
• Facilitate meetings with management to discuss upcoming events and necessary preparations.
• Assist in the execution of events, ensuring all aspects run smoothly.
• Analyze sales performance and collaborate with management on achieving sales targets.
• Submit reports on event performance and revenue tracking.
• Work alongside marketing to effectively promote events and drive attendance.
• Provide administrative support to management as required.
• Engage in performance reviews to discuss goals and development opportunities.

Requirements

• Experience in hospitality or event management is essential.
• A minimum of 2 years in a relevant role.
• Familiarity with event booking platforms is preferred.
• Strong interpersonal skills and a commitment to excellent customer service.
• Detail-oriented with strong organizational and time management skills.
• Ability to prioritize tasks in a dynamic environment.
• Self-motivated with problem-solving capabilities.
• Flexibility to work varied hours as needed.
• Ability to work independently while valuing teamwork.

Benefits

• Health insurance
• Paid time off
• Dining discounts